Private medical assistance for your trip to Monterrey 2026
Medical consultations, bilingual care, and emergency services for 30 days. Ideal for travelers, international events, and temporary stays.
Get a quote for your membership
Travel with private medical access
when you need it most
Coverage for those traveling to Monterrey, whether for business, with family, or to experience the excitement of football.
General medical consultations
Access to consultations during the membership term, subject to a fair use policy.
Bilingual care
Support in Spanish and English for international travelers and executives.
Convenient locations
Clinics available in San Pedro Garza García and Apodaca, Monterrey metropolitan area.
Online medical assistance
Telephone and online medical guidance for quick questions, at any time.
Preferential rates
Ambulance, X-rays, and after-hours consultations at preferential rates.
Ideal for events
Designed for temporary stays during tournaments, concerts, and mass events in Monterrey.
Activate your membership in 3 steps
Flights, hotels, crowds, heat, long walks, and intense nights can complicate a trip.
FanCare supports you with private medical access during your stay.
1
Get a quote
Enter destination, dates, age, and number of travelers.
2
Choose and activate
Purchase your 30-day temporary medical membership before or during your trip.
3
Travel protected
Access private medical care, bilingual assistance, and preferential services.
Executive Plan | 30 Days
$180 USD
Preferential Rates
Basic ambulance | Monterrey metro area
$2,500 MXN
X-rays (per position)
$250 MXN
Additional after-hours consultation
$700 MXN
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Our coverage
Total transparency regarding the scope and exclusions of your membership.
What is covered
- Unlimited general medical consultations for the duration of the membership*
- 1 emergency or after-hours consultation included
- Telephonic medical assistance for guidance and follow-up
- Medical guidance and referral to specialized services when necessary
- Priority access to participating clinics in Monterrey
- Preferential rates for ambulance, X-rays, medications, and complementary services. Coverage within the Monterrey metropolitan area.*Subject to medical evaluation and reasonable use policy.
*Subject to medical evaluation and reasonable use policy
Terms of use
- Valid for 30 consecutive days from activation
- Maximum one medical consultation per day
- Services subject to professional medical evaluation
- Reasonable use policies apply to ensure service availability
- Membership is personal and non-transferable
- Does not replace health insurance or international health coverage
- Ambulance and complementary services subject to operational availability
- Exclusive coverage within the Monterrey metropolitan area
What is NOT covered
- Hospitalization and hospital expenses
- Major surgeries or complex surgical procedures
- Intensive Care Unit (ICU)
- Highly specialized procedures
- Inter-hospital transfers
- Decompensated chronic or complex pre-existing conditions
- Specialized studies not included in preferential benefits
- Medical emergencies requiring immediate hospital care
If required, the patient will be stabilized and referred to the appropriate hospital.
Additional services
Available to members at preferential rates:
- Ambulance transfer
- X-rays and diagnostic studies
- Basic medications prescribed by our doctors
- Home medical care (subject to availability)
- On-demand medical teleconsultation
- Hydration and recovery IV therapy
- Referral to specialists and private hospitals
- Medical services for groups, hotels, and special events
FanCare members receive exclusive preferential pricing on all complementary services.
Frequently asked questions
Why should you purchase this membership?
Because getting sick while traveling can be stressful and unpredictable.
FanCare Medical Assistance provides fast, reliable medical support during your stay in Monterrey, so you do not have to worry about where to go or what to do if an issue arises.
What matters is that you enjoy your trip with peace of mind, feeling safe, supported, and confident that a medical team will be available when you need it.
With FanCare, you are not just purchasing medical services…
you are investing in peace of mind during your trip.
How can I pay?
We accept:
- Credit and debit cards
- Online payments
What is not included?
The membership is designed for outpatient medical care. It does not include:
- Hospitalization
- Major surgeries
- Intensive Care Unit (ICU)
- Advanced or specialized medical procedures
- Inter-hospital transfers
- Long-term management of chronic conditions
- Decompensated pre-existing conditions
- High-complexity emergency care
If any of these services are required, the patient will be stabilized and referred to a hospital or specialized center.
Is there a limit on consultations?
Basic medical consultations and assistance are unlimited, subject to medical assessment and a fair use policy.
Includes 1 urgent or after-hours consultation.
Additional urgent consultations are available at an extra cost.
Medications, ambulances, and other medical services are also available at preferential rates.
Who is this service for?
FanCare is ideal for:
- International travelers
- Tourists visiting Monterrey
- Business executives
- Families attending events
- Visitors seeking peace of mind
Do you offer services in English?
Yes. Our medical team provides care in English and Spanish.
Can I get medication?
Yes. Basic medications are available after medical evaluation and prescription.
All medications are offered at preferential rates for members, facilitating access during your stay.
Is ambulance service included?
Ambulance services are available at preferred rates and subject to availability.
What if I need hospital care?
If your condition requires hospital care, we will stabilize you and refer you to a hospital.
Hospitalization is not included in the membership.
Where are the clinics located?
We provide care in:
📍 San Pedro Garza García
📍 Apodaca
(Monterrey Metropolitan Area)
Travel smart
Stay protected in Monterrey
Mass events can increase the demand for medical services. Activate access to private medical care before your trip and travel with greater peace of mind.